Archive
#Citrix Knowledge Center Top 10 – March 2013
Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.
One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.
Find below the Citrix Knowledge Center Top 10 for March 2013.
Top 10 Technical Articles
| Article Number | Article Title |
|---|---|
| CTX129229 | Recommended Hotfixes for XenApp 6.0 and Later on Windows Server 2008 R2 |
| CTX129082 | Application Launch Fails with Web Interface using Internet Explorer 9 |
| CTX804493 | Users Prompted to Download ICA File, Launch.ica, Instead of Launching the Connection |
| CTX132875 | Citrix Receiver Error 2320 |
| CTX105793 | Error: Cannot connect to the Citrix server. Protocol Driver Error |
| CTX127030 | Citrix Guidelines for Antivirus Software Configuration |
| CTX115637 | Citrix Multi-Monitor Configuration Settings and Reference |
| CTX133997 | Citrix Receiver 3.x – Issues Fixed in This Release |
| CTX325140 | Manually and Safely Removing Files after Uninstalling the Receiver for Windows |
| CTX101644 | Seamless Configuration Settings |
Top 10 Whitepapers
| Article Number | Article Title |
|---|---|
| CTX131577 | XenApp 6.x (Windows 2008 R2) – Optimization Guide |
| CTX132799 | XenDesktop and XenApp Best Practices |
| CTX101997 | Citrix Secure Gateway Secure Ticket Authority Frequently Asked Questions |
| CTX136546 | Citrix Virtual Desktop Handbook 5.x |
| CTX136547 | StoreFront Planning Guide |
| CTX133185 | Citrix CloudGateway Express 2.0 – Implementation Guide |
| CTX129761 | XenApp Planning Guide – Virtualization Best Practices |
| CTX134081 | Planning Guide – Citrix XenApp and XenDesktop Policies |
| CTX130888 | Technical Guide for Upgrading/Migrating to XenApp 6.5 |
| CTX122978 | XenServer: Understanding Snapshots |
Top 10 Hotfixes
| Article Number | Article Title |
|---|---|
| CTX136714 | Hotfix XS61E016 – For XenServer 6.1.0 |
| CTX132122 | Hotfix Rollup Pack 1 for Citrix XenApp 6.5 for Microsoft Windows Server 2008 R2 |
| CTX126653 | Citrix Online Plug-in 12.1.44 for Windows with Internet Explorer 9 Support |
| CTX136483 | Hotfix XS61E014 – For XenServer 6.1.0 |
| CTX133882 | Hotfix Rollup Pack 2 for Citrix XenApp 6 for Microsoft Windows Server 2008 R2 |
| CTX133066 | 12.3 Online Plug-In – Issues Fixed in This Release |
| CTX136253 | Hotfix XS61E010 – For XenServer 6.1.0 |
| CTX136482 | Hotfix XS61E013 – For XenServer 6.1.0 |
| CTX136085 | Hotfix XA650R01W2K8R2X64061 – For Citrix XenApp 6.5 |
| CTX136674 | Hotfix XS61E012 – For XenServer 6.1.0 |
Top 10 Presentations
| Article Number | Article Title |
|---|---|
| CTX135521 | TechEdge Barcelona 2012 PowerPoint and Video Presentations – Reference List |
| CTX129669 | TechEdge 2011 – Overview of XenServer Distributed Virtual Switch/Controller |
| CTX121090 | Planning and implementing a Provisioning Server high availability (HA) solution |
| CTX133375 | TechEdge 2012 PowerPoint and Video Presentations – Reference List |
| CTX135356 | TechEdge Barcelona 2012 – Understanding and Troubleshooting ICA Session Initialisation |
| CTX135358 | TechEdge Barcelona 2012 – XenDesktop Advanced Troubleshooting |
| CTX133374 | TechEdge 2012 – Monitoring your NetScaler Traffic with AppFlow |
| CTX135361 | Troubleshooting Tools: How to Isolate and Resolve Issues in your XA and XD Env Rapidly |
| CTX135360 | TechEdge Barcelona 2012 – Planning, Implementing and Troubleshooting PVS 6.x |
| CTX135357 | TechEdge Barcelona 2012 – Implementing and Troubleshooting SF and Rec for Windows |
Top 10 Tools
| Article Number | Article Title |
|---|---|
| CTX122536 | Citrix Quick Launch |
| CTX135075 | Citrix Diagnostics Toolkit – 64bit Edition |
| CTX130147 | Citrix Scout |
| CTX111961 | CDFControl |
| CTX106226 | Repair Clipboard Chain 2.0.1 |
| CTX109374 | StressPrinters 1.3.2 for 32-bit and 64-bit Platforms |
| CTX124406 | StressPrinters 1.3.2 for 32-bit and 64-bit Platforms |
| CTX113472 | Citrix ICA File Creator |
| CTX123278 | XDPing Tool |
Continue reading here!
//Richard
#Citrix #Receiver for Win 8 and RT 1.3 now on the Windows Store
Blog post from Citrix on Windows RT and Win 8 pro devices and Receiver!
Our first official update for our touch-enabled Receiver for Windows RT and Windows 8 Pro devices! This version adds the ability to use multiple sessions as well as a number of usability improvements. It can be used with StoreFront or Web Interface deployments. Connections can be direct or through Access Gateway Enterprise Edition version 10.
Click here to try this version. It is still a good idea to ask your IT department if it can be used in your environment. IT managers can find details on configurations supported and settings at Citrix eDocs.
What’s new?
- Users can run multiple apps within a single session, switching between them with the in-session app bar.
- Sessions now use the keyboard layout and input language in effect on the device (as configured on the Windows 8 Language bar) whether its a physical and touch keyboard.
- A Refresh button on the My Apps and All Apps pages enables users to easily refresh the apps list.
- A default icon appears in My Apps, All Apps, and Search results until the correct app icon downloads.
And we have even more great things planned for the next update, including support for Access Gateway Enterprise 9.3 with…
Continue reading here!
//Richard
Get Started with #SharePoint Server 2013 Quickly on #Windows #Azure
Another good blog posts by Bill Baer (Microsoft) that shows how easy it is to try out SharePoint Server 2013 on Azure!
In order to remain competitive in today’s business climate you need to be able to respond to change and challenges quickly. Sometimes that means adjusting your SharePoint infrastructure on a moment’s notice to maintain a competitive advantage.
Infrastructure as a Service solves these challenges through a ready-to-use, pay as you go solution which means you can deploy in hours as opposed to days, whether you’re looking to deploy a simple SharePoint-based Internet site or to quickly provision a development environment.
SharePoint 2013 on Windows Azure Virtual Machines enables you to rapidly deploy and host your business websites on a secure, scalable cloud infrastructure.
What are Windows Azure Virtual Machines?
Windows Azure Virtual Machines enable organizations to deploy custom Windows Server images to Windows Azure. Virtual Machines provide developers complete control of the application environment and allow easy migration of existing applications to the cloud. To learn more about Windows Azure Virtual Machines see also http://www.windowsazure.com/en-us/home/scenarios/virtual-machines/.
How can I benefit from Azure IaaS?
Business Mobility
Windows Azure Virtual Machines allow you to easily move your applications and infrastructure back and forth from on-premises to the cloud without requiring any changes to the existing code – if you’ve virtualized SharePoint 2013 in on-premises you can quickly and easily move your virtual hard drives between your datacenter and the cloud.
License Mobility
With License Mobility through Software Assurance, you can deploy certain server application licenses purchased under your Volume Licensing agreement in an Authorized Mobility Partner’s datacenter. To learn more about License Mobility see also http://www.microsoft.com/licensing/software-assurance/license-mobility.aspx . With License Mobility through Software Assurance, you can deploy certain server application licenses purchased under your Volume Licensing agreement in an Authorized Mobility Partner’s datacenter. Read more…
Vulnerability in Remote Desktop Client – #RDS
Microsoft Security Bulletin MS13-029 – Critical
Vulnerability in Remote Desktop Client Could Allow Remote Code Execution (2828223)
Published: Tuesday, April 09, 2013 | Updated: Wednesday, April 10, 2013
Version: 1.1
This security update resolves a privately reported vulnerability in Windows Remote Desktop Client. The vulnerability could allow remote code execution if a user views a specially crafted webpage. An attacker who successfully exploited the vulnerability could gain the same user rights as the current user. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.
This security update is rated Critical for Remote Desktop Connection 6.1 Client, Remote Desktop Connection 7.0 Client, and Remote Desktop Connection 7.1 Client where affected on Windows XP, Windows Vista, and Windows 7. It is rated Moderate for Remote Desktop Connection 6.1 Client, Remote Desktop Connection 7.0 Client, and Remote Desktop 7.1 Client where affected on Windows Server 2003, Windows Server 2008, and Windows Server 2008 R2. For more information, see the subsection, Affected and Non-Affected Software, in this section.
The security update addresses the vulnerability by modifying the way that Remote Desktop Client handles objects in memory. For more information about the vulnerability, see the Frequently Asked Questions (FAQ) subsection for the specific vulnerability entry under the next section, Vulnerability Information.
Recommendation. Most customers have automatic updating enabled…
Continue reading here!
//Richard
Windows #Intune – Toyota rolls out to more than 3000 clients
Automotive Retailer Avoids $1.3 Million in IT Costs with Cloud-Based PC Management Tool
Toyota Motor Europe (TME) had no tools to manage 3,500 car-diagnostic PCs running outside the corporate domain at 3,000 dealerships. TME chose Windows Intune to manage the PCs remotely from a web-based console. It can standardize software deployments to ensure consistent customer service and enhance the security of managed computers to reduce downtime at dealerships. Remote assistance capabilities will also help reduce on-site support costs.
Business Needs
Toyota Motor Europe (TME) manages a network of 30 national marketing and sales companies (NMSC) across Europe. These organizations oversee more than 3,000 dealerships.
In early 2012, TME replaced its stand-alone car-diagnostic tool called IT2 with 3,500 new PCs running more up-to-date software, including Tech Stream and Picoscope. The PCs also store technical documentation. Mechanics attach the PCs to a Vehicle Information Module that connects to a vehicle’s engine to provide critical maintenance information, such as how to reprogram and update a vehicle’s computer chip. The PCs were installed by an external company. The computers are not joined to the domain and operate outside the corporate firewall.
TME did not have a management solution for these 3,500 computers. “We wanted everyone to use the new tools, but we had no visibility into how the dealerships were working with the PCs,” says Niels Svaerke, Manager, Business Process Office, After Sales at Toyota Motor Europe.
NMSC staff downloaded diagnostic software to the PCs from a Toyota intranet site. However, there was no way for headquarters to verify that all dealerships received and installed the software updates concurrently. “It was difficult to ensure that everyone was providing the same level of service by using the same corporate systems and auto diagnostics,” says Dirk Christiaens, Manager of Enterprise Architecture at Toyota Motor Europe. “Also, the head office had no way of knowing if the dealerships deployed an antivirus solution for their PCs, a worrying scenario as they were connected directly to the Internet.”
NMSC employees performed on-site support for mechanics, which often entails travel time. Sometimes, NMSC staff called an external company to reinstall all the software on the PC. Either scenario incurred wasteful downtime at the dealerships.
Solution
To solve these issues, Toyota Motor Europe decided to evaluate Windows Intune, the cloud-based PC management service from Microsoft. Staff at the NMSC can use the web-based Administration console in Windows Intune to run PC management tasks remotely, including software distribution. All that is required is a standard Internet connection, a browser running Microsoft Silverlight, and the Windows Intune client software installed on the PCs at the dealerships. The client returns information on the PC, including software and hardware inventory, and endpoint protection and update status to the Administration console.“We wanted to move into cloud computing, so Windows Intune met our needs perfectly,” says Christiaens. “Windows Intune had a more flexible, pay-as-you-go model, with no additional bandwidth or server costs.”
Read the whole case study here!
//Richard
Windows Azure Active Directory (AD) has reached General Availability!
This is cool! And I think that it’s a great step in the right direction for many companies! 🙂
Windows Azure Active Directory
Windows Azure Active Directory (Windows Azure AD) is a modern, REST-based service that provides identity management and access control capabilities for your cloud applications. Now you have one identity service across Windows Azure, Microsoft Office 365, Dynamics CRM Online, Windows Intune and other 3rd party cloud services. Windows Azure Active Directory provides a cloud-based identity provider that easily integrates with your on-premises AD deployments and full support of third party identity providers.
Use Windows Azure AD to:
Integrate with your on-premises active directory
Quickly extend your existing on-premises Active Directory to apply policy and control and authenticate users with their existing corporate credentials to Windows Azure and other cloud services.
Offer access control for you applications
Easily manage access to your applications based on centralized policy and rules. Ensure consistent and appropriate access to your organizations applications is maintained to meet critical internal security and compliance needs. Windows Azure AD Access Control provides developers centralized authentication and authorization for applications in Windows Azure using either consumer identity providers or your on-premises Windows Server Active Directory
Build social connections across the enterprise
Windows Azure AD Graph is an innovative social enterprise graph providing an easy RESTful interface for accessing objects such as Users, Groups, and Roles with an explorer view for easily discovering information and relationships.
Provide single sign-on across your cloud applications
Provide your users with a seamless, single sign-on experience across Microsoft Online Services, third party cloud services and applications built on Windows Azure with popular web identity providers like Microsoft Account, Google, Yahoo!, and Facebook.
Read more about the service here!
Pricing
Access Control
Access Control is available at no charge. Historically, we have charged for Access Control based on the number of transactions. We are now making it a free benefit of using Windows Azure.
Directory
The base directory, Tenant, User & Group Management, Single Sign On, Graph API, Cloud application provisioning, Directory Synchronization and Directory Federation, is available at no charge. Certain additional capabilities such as Azure AD Rights Management will be available as a separately priced option.
Read more about pricing here!
//Richard
SP1 for Windows 7 and for Windows Server 2008 R2 available
Service Pack 1 (SP1) for Windows 7 and for Windows Server 2008 R2 is now available. This service pack is an update to Windows 7 and to Windows Server 2008 R2 that addresses customer and partner feedback.
SP1 for Windows 7 and for Windows Server 2008 R2 is a recommended collection of updates and improvements to Windows that are combined into a single installable update.
Windows 7 SP1 can help make your computer safer and more reliable. Windows Server 2008 R2 SP1 provides a comprehensive set of innovations for enterprise-class virtualization. This includes new virtualization capabilities with Dynamic Memory and Microsoft RemoteFX.
Consumer end-users can find general information about Windows 7 SP1 at the following Microsoft website:
VDI Smackdown: Head-to-head analysis of Citrix XenDesktop, Microsoft etc… via @rpruijt
Great work!!!! 🙂 Continue reading!!!
Are you looking for an independent overview of desktop virtualization solutions and curious about the different strategy questions? Do you want detailed information about the features and functions each desktop virtualization vendor is offering!? If so the VDI Smackdown you definitely must read!
In the current market there is an increasing demand for unbiased information about desktop virtualization solutions. This white paper is focused on solutions that are anticipated to have an important role in desktop virtualization deployments. An overview of available features of each solution has been created to allow an understanding and comparison of capabilities.
The latest solutions included in the feature matrix are: Citrix XenDesktop 5.6FP1, Citrix VDI-in-a-Box 5.2, Dell vWorkspace 7.6, Microsoft RDVH Windows8/Server 2012 and VMware View 5.2; The English whitepaper can be downloaded here. The Japanese version will be available as soon as possible.
Empowering the end-user by giving access to Windows, Web and Mobile applications so he can access data and information systems from both private and public datacenters regardless of the device or location is the ultimate strategic objective.
The delivery of the classic (Windows) desktop interface can be divided in two segments:
- the classic desktop and laptop, running Windows, Linux or Mac OS X;
- the virtual desktop running in the datacenter or local on the classic workstation.
In essence “desktop virtualization” is the de-coupling of the desktop, operating system and the applications from the underlying endpoint or device. This kind of virtualization can be subdivided into two types:
- With the first type applications are executed remotely, server hosted, and presented at the endpoint via a remote display protocol.
- With the second type applications are executed at the endpoint, client-side and presented locally.
Making Windows, Web and Mobile applications available to the end-user, regardless of the technology being used, is an important strategic objective of an advanced IT infrastructure. The Virtual Desktop (vDesktop) is an essential component in the range of Application and Desktop delivery solutions and in essence, it provides the following functions:
- Flexibility: Detach the vDesktop from the endpoint; Several vDesktops can be used next to one another
- BYO: enables delivery of applications and desktops for BYO scenario’s;
- Access: vDesktop works independently of location, endpoint and network;
- Security: Server Hosted – VDI; data in the computing center;
- Freedom: Every user can have his own desktop with administrator privileges when needed;
- Management: Centrally managed and hardware independent;
- Legacy: It is simple to offer legacy applications on a state-of-the-art platform;
- Sustainability: Power Management, handling the necessary resources in an efficient manner
The transition to a dynamic and optimized desktop is causing many IT organizations to reevaluate traditional IT operations, deployment, delivery, packaging, support, and management methods.
Desktop virtualization is a key component in the optimized desktop. It’s important to have a Vision and Strategy around application and desktop delivery and enterprise mobility. Designing, building, managing and maintaining the desktop virtualization…
Continue reading here!
//Richard
It all ADDS up with #BYOD (Assess + Design + Deploy + Support = Success)
Below you can read about a couple of webinars coming up on Citrix’s view on how to get your BYOD strategy up and running!
Cowboy consumerization is here…and it’s here to stay. You may not want to admit it, but you already have a few “outlaws” in your organization who are using their own devices, regardless of whether you allow them to or not. In fact, you probably have entire departments accessing email, apps and data on devices and through services that are not secure. The consumerization of IT is here to stay, so you may as well embrace it.
When business information is accessed by user-owned, consumer-grade devices, the right technology foundation is essential to ensure IT control. The question is where to begin. What are the business, user and IT benefits of enabling bring-your-own device (BYOD)?
The business wants to make employees more productive yet remain compliant. Users want access to all their enterprise apps and data from their many devices and IT wants to ensure security and control in a way that’s simple to manage.
Before you begin a BYOD initiative, it’s important to understand the underlying products that will become a part of your BYOD solution and their functionality and feature sets. One size does not fit all and, even though a BYOD solution may seem complex, it’s important to realize that it all boils down to addressing four key things:
- Multiple Devices – Employees are bringing their own devices (on average 3) into the workplace – whether you like it or not.
- Lots of Apps – IT have lots of them and different types (Windows, Web, SaaS and Mobile) that everyone want access to from their device.
- Unmanaged Data – Employees are..
Continue reading here!
//Richard
#ShareFile app for #Windows 8 – #Citrix, #BYOD
Citrix leads the way with the new ShareFile app for Windows 8
Users are excited about tablets and the market is growing rapidly. With Windows 8, Microsoft is providing a great tablet OS as well as their own hardware in the Microsoft Surface RT and Surface Pro. This article from CIO indicates that a Forrester survey showed that 32% of users want their next work tablet to run Windows.
Citrix is bringing easy file sharing to the latest version of Windows. If you are one of those users looking to get a tablet running Windows 8 or if you have a laptop/desktop running Windows 8, we now have multiple ways to leverage ShareFile on Windows 8 with the introduction of the new ShareFile app in the Windows Store. This app provides a full-screen experience on Windows 8 for accessing ShareFile and integrates directly with the new Windows 8 charm bar for OS-level integration with the Search, Share, and Settings charms. Of course, we included support for the great device security features like remote wipe and users can login with their AD credentials. The app also supports these great features:
- Browse your account
- Download and view documents
- Request and send files via email
- Transfer big files
- Add users to folders on your ShareFile account
- Offline access to view downloaded files
- For Enterprise accounts, users will be able to access their data using their corporate credentials
- IT administrators will be able to control and audit access
Check out a video of the app in action on YouTube. More details…
Continue reading here!
//Richard
The IT Melting Pot! 