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#Citrix Knowledge Center Top 10 – March 2013

Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.

One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.

Find below the Citrix Knowledge Center Top 10 for March 2013.

Top 10 Technical Articles

Article Number Article Title
CTX129229 Recommended Hotfixes for XenApp 6.0 and Later on Windows Server 2008 R2
CTX129082 Application Launch Fails with Web Interface using Internet Explorer 9
CTX804493 Users Prompted to Download ICA File, Launch.ica, Instead of Launching the Connection
CTX132875 Citrix Receiver Error 2320
CTX105793 Error: Cannot connect to the Citrix server. Protocol Driver Error
CTX127030 Citrix Guidelines for Antivirus Software Configuration
CTX115637 Citrix Multi-Monitor Configuration Settings and Reference
CTX133997 Citrix Receiver 3.x – Issues Fixed in This Release
CTX325140 Manually and Safely Removing Files after Uninstalling the Receiver for Windows
CTX101644 Seamless Configuration Settings

 

Top 10 Whitepapers

Article Number Article Title
CTX131577 XenApp 6.x (Windows 2008 R2) – Optimization Guide
CTX132799 XenDesktop and XenApp Best Practices
CTX101997 Citrix Secure Gateway Secure Ticket Authority Frequently Asked Questions
CTX136546 Citrix Virtual Desktop Handbook 5.x
CTX136547 StoreFront Planning Guide
CTX133185 Citrix CloudGateway Express 2.0 – Implementation Guide
CTX129761 XenApp Planning Guide – Virtualization Best Practices
CTX134081 Planning Guide – Citrix XenApp and XenDesktop Policies
CTX130888 Technical Guide for Upgrading/Migrating to XenApp 6.5
CTX122978 XenServer: Understanding Snapshots

 

Top 10 Hotfixes

Article Number Article Title
CTX136714 Hotfix XS61E016 – For XenServer 6.1.0
CTX132122 Hotfix Rollup Pack 1 for Citrix XenApp 6.5 for Microsoft Windows Server 2008 R2
CTX126653 Citrix Online Plug-in 12.1.44 for Windows with Internet Explorer 9 Support
CTX136483 Hotfix XS61E014 – For XenServer 6.1.0
CTX133882 Hotfix Rollup Pack 2 for Citrix XenApp 6 for Microsoft Windows Server 2008 R2
CTX133066 12.3 Online Plug-In – Issues Fixed in This Release
CTX136253 Hotfix XS61E010 – For XenServer 6.1.0
CTX136482 Hotfix XS61E013 – For XenServer 6.1.0
CTX136085 Hotfix XA650R01W2K8R2X64061 – For Citrix XenApp 6.5
CTX136674 Hotfix XS61E012 – For XenServer 6.1.0

 

Top 10 Presentations

Article Number Article Title
CTX135521 TechEdge Barcelona 2012 PowerPoint and Video Presentations – Reference List
CTX129669 TechEdge 2011 – Overview of XenServer Distributed Virtual Switch/Controller
CTX121090 Planning and implementing a Provisioning Server high availability (HA) solution
CTX133375 TechEdge 2012 PowerPoint and Video Presentations – Reference List
CTX135356 TechEdge Barcelona 2012 – Understanding and Troubleshooting ICA Session Initialisation
CTX135358 TechEdge Barcelona 2012 – XenDesktop Advanced Troubleshooting
CTX133374 TechEdge 2012 – Monitoring your NetScaler Traffic with AppFlow
CTX135361 Troubleshooting Tools: How to Isolate and Resolve Issues in your XA and XD Env Rapidly
CTX135360 TechEdge Barcelona 2012 – Planning, Implementing and Troubleshooting PVS 6.x
CTX135357 TechEdge Barcelona 2012 – Implementing and Troubleshooting SF and Rec for Windows

Top 10 Tools

Article Number Article Title
CTX122536 Citrix Quick Launch
CTX135075 Citrix Diagnostics Toolkit – 64bit Edition
CTX130147 Citrix Scout
CTX111961 CDFControl
CTX106226 Repair Clipboard Chain 2.0.1
CTX109374 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX124406 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX113472 Citrix ICA File Creator
CTX123278 XDPing Tool

Continue reading here!

//Richard

Top 5 #Citrix #XenServer Questions from the Citrix Master Class

February 27, 2013 Leave a comment

Below are the top 5 XenServer questions raised from the Citrix Master Class posted by Amanda Saunders!

Let’s face it, XenServer has been around for quite a while. Citrix purchased the hypervisor back in 2007 and released it entirely free to the market in 2009. Since then, we’ve seen over 1 million downloads of the product and mass adoption in all sorts of businesses from SMBs to the largest service providers. Despite all this, we had almost 700 first time attendees on our XenServer Master Class last week taking a look at what this product has to offer. The newbies were joined by 300 additional Master Class veterans who continue to return to see what we’ll be showing off this time on our British radio show inspired, tech webinar. All of the attendees joined in to keep us busy, asking hundreds of questions for our XenServer experts to answer live on the webinar. If you missed it, watch the recording and read a summary of the top questions asked by the audience.

Why are cloud providers choosing XenServer to power their clouds?

This question could have an entire blog post dedicated to it, but I will try to address it as simply as possible. Currently 80% of Citrix CloudPlatform and Apache CloudStack environments are built on top of Xen or XenServer. Why? The high level reasons are scalability and cost*.

Scalability comes from XenServer’s fully replicated architecture across all hosts in an environment. This means there is no management server required to manage a given number of hosts. Should the master host in a pool go down, any other host can be promoted to replace it with no loss of functionality or configuration. In practice, this means cloud providers can freely choose to cluster hosts as required without incurring any additional configuration or management complexity based on cluster size.

While cost is an important factor for every company to consider, it is particularly important when you’re looking at licensing hundreds or even thousands of hosts. Both the open source version of XenServer and the premium version of XenServer that is included as part of your CloudPlatform entitlement, mean cloud providers can get the virtualization layer of their cloud at no cost. These savings can then be turned into additional differentiated service offerings or added savings to their end user.

 *other reasons include open source base, flexibility, VM density and tenant isolation.

XenMotion, what is it and is it free?

We have a competitor in the space who likes to use “v” in a lot of their feature names. A good rule of thumb to find the corresponding feature in XenServer is to replace “v” with “Xen”. XenMotion is our live migration feature that allows you to move VMs from one host in a pool to another provided that the pool has shared storage attached. This has been available in our free version since 2009.

Storage XenMotion is a brand new feature that we released with XenServer 6.1. This feature enables you to move VMs between hosts without the requirement of shared storage which lessens the hardware requirement/expense for both cloud providers using commodity hardware and SMBs with smaller environments. Storage XenMotion is available in our advanced version of XenServer.

Is there an easy way to get support for my environment, even if I’m running on free?

For those of you running a premium edition of XenServer (Advanced, Enterprise and Platinum) we recently changed our support model to offer unlimited, 24×7 support for paid editions of XenServer at about 7% of license cost. What does this mean to the free users out there? Well, it means you can no longer purchase support from Citrix for your XenServer environment. That being said, in addition to the incredible support you can get on the forums, we’ve also introduced a new Citrix Auto Support tool that can do a sanity check of your environment. Simply upload a log file and we’ll check for any issues that we recognize including missing patches, known bugs or configuration errors. This tool can be used for both free or paid editions, so try it out for yourself at http://taas.citrix.com.

What is MonitorIT?

A big thank you to our friends at Goliath Technologies who demoed their brand new version of MonitorIT on our XenServer Master Class. This solution delivers proactive monitoring of your entire environment right out of XenCenter or directly from a browser. What do we mean by “entire environment”? Virtual servers, physical servers, VDI, applications, databases, log management, network, storage, data center components, workstations – EVERYTHING! Do you have multiple hypervisors in your environment? Monitor your vSphere clusters straight from your XenCenter console using this product. You can go one step further and have MonitorIT proactively make changes to alleviate bottlenecks in your environment so the business can keep doing business without interruption. Don’t take my word for it, check out their free trial for yourself. They’ve even opened up their early access program so you can access all the great new features that…

 

Continue reading here!

//Richard

Windows utilities and tools, accessible from the web. – #Windows, #SysInternals

January 14, 2013 Leave a comment

Ok, yet another little “old school” tip of the day! I was troubleshooting a setup and really needed to troubleshoot a process and what it was doing. And nowadays you don’t have to install the tools etc on the box! Yes, you can run it straight from the web if needed and most of the tools you need daily from a windows perspective are either installable easily on the box without a hazzle or you can run them from here;

http://live.sysinternals.com

Sysinternals Live

Sysinternals Live is a service that enables you to execute Sysinternals tools directly from the Web without hunting for and manually downloading them. Simply enter a tool’s Sysinternals Live path into Windows Explorer or a command prompt as http://live.sysinternals.com/<toolname&gt; or \\live.sysinternals.com\tools\<toolname>.

You can view the entire Sysinternals Live tools directory in a browser at http://live.sysinternals.com.

Read more…

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