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#Citrix Knowledge Center Top 10 – March 2013

Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.

One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.

Find below the Citrix Knowledge Center Top 10 for March 2013.

Top 10 Technical Articles

Article Number Article Title
CTX129229 Recommended Hotfixes for XenApp 6.0 and Later on Windows Server 2008 R2
CTX129082 Application Launch Fails with Web Interface using Internet Explorer 9
CTX804493 Users Prompted to Download ICA File, Launch.ica, Instead of Launching the Connection
CTX132875 Citrix Receiver Error 2320
CTX105793 Error: Cannot connect to the Citrix server. Protocol Driver Error
CTX127030 Citrix Guidelines for Antivirus Software Configuration
CTX115637 Citrix Multi-Monitor Configuration Settings and Reference
CTX133997 Citrix Receiver 3.x – Issues Fixed in This Release
CTX325140 Manually and Safely Removing Files after Uninstalling the Receiver for Windows
CTX101644 Seamless Configuration Settings

 

Top 10 Whitepapers

Article Number Article Title
CTX131577 XenApp 6.x (Windows 2008 R2) – Optimization Guide
CTX132799 XenDesktop and XenApp Best Practices
CTX101997 Citrix Secure Gateway Secure Ticket Authority Frequently Asked Questions
CTX136546 Citrix Virtual Desktop Handbook 5.x
CTX136547 StoreFront Planning Guide
CTX133185 Citrix CloudGateway Express 2.0 – Implementation Guide
CTX129761 XenApp Planning Guide – Virtualization Best Practices
CTX134081 Planning Guide – Citrix XenApp and XenDesktop Policies
CTX130888 Technical Guide for Upgrading/Migrating to XenApp 6.5
CTX122978 XenServer: Understanding Snapshots

 

Top 10 Hotfixes

Article Number Article Title
CTX136714 Hotfix XS61E016 – For XenServer 6.1.0
CTX132122 Hotfix Rollup Pack 1 for Citrix XenApp 6.5 for Microsoft Windows Server 2008 R2
CTX126653 Citrix Online Plug-in 12.1.44 for Windows with Internet Explorer 9 Support
CTX136483 Hotfix XS61E014 – For XenServer 6.1.0
CTX133882 Hotfix Rollup Pack 2 for Citrix XenApp 6 for Microsoft Windows Server 2008 R2
CTX133066 12.3 Online Plug-In – Issues Fixed in This Release
CTX136253 Hotfix XS61E010 – For XenServer 6.1.0
CTX136482 Hotfix XS61E013 – For XenServer 6.1.0
CTX136085 Hotfix XA650R01W2K8R2X64061 – For Citrix XenApp 6.5
CTX136674 Hotfix XS61E012 – For XenServer 6.1.0

 

Top 10 Presentations

Article Number Article Title
CTX135521 TechEdge Barcelona 2012 PowerPoint and Video Presentations – Reference List
CTX129669 TechEdge 2011 – Overview of XenServer Distributed Virtual Switch/Controller
CTX121090 Planning and implementing a Provisioning Server high availability (HA) solution
CTX133375 TechEdge 2012 PowerPoint and Video Presentations – Reference List
CTX135356 TechEdge Barcelona 2012 – Understanding and Troubleshooting ICA Session Initialisation
CTX135358 TechEdge Barcelona 2012 – XenDesktop Advanced Troubleshooting
CTX133374 TechEdge 2012 – Monitoring your NetScaler Traffic with AppFlow
CTX135361 Troubleshooting Tools: How to Isolate and Resolve Issues in your XA and XD Env Rapidly
CTX135360 TechEdge Barcelona 2012 – Planning, Implementing and Troubleshooting PVS 6.x
CTX135357 TechEdge Barcelona 2012 – Implementing and Troubleshooting SF and Rec for Windows

Top 10 Tools

Article Number Article Title
CTX122536 Citrix Quick Launch
CTX135075 Citrix Diagnostics Toolkit – 64bit Edition
CTX130147 Citrix Scout
CTX111961 CDFControl
CTX106226 Repair Clipboard Chain 2.0.1
CTX109374 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX124406 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX113472 Citrix ICA File Creator
CTX123278 XDPing Tool

Continue reading here!

//Richard

Latest Security Intelligence Report Shows 24 Percent of PCs are Unprotected

Interesting and scary facts from Microsoft… why not just add a simple cloud based solution like Webroot to your PC’s and Mac’s? Read more about Webroot that I think is a great product here from one of my earlier posts: 1st Test of Webroot SecureAnywhere – #Webroot, #SecureAnywhere, #BYOD

Today, Microsoft released new research as part of its Security Intelligence Report, volume 14, which takes a close look at the importance of running up-to-date antivirus software on your computer. The research showed that, on average, computers without antivirus software are 5.5 times more likely to be infected.

Antivirus software from Microsoft, McAfee, Symantec and others helps to guard against viruses, remove infections and protect your privacy. It can help protect your computer from malware trying to steal your credit card information, e-mail address book or even the files you’ve saved to your computer. It is one of the most crucial defenses computer users have to help protect against cybercriminals.

If you have been using computers as long as I have, long before almost every device was constantly connected to the Internet, you’ll recall the days when viruses were typically spread via sneaker-net, through infected floppy disks. Read more…

Five enterprise-ready antivirus systems – #Webroot, @Webroot

This is an interesting article! And I’m happy to see the only cloud-based product on the list!

5: Webroot SecureAnywhere Business – Endpoint Protection

Webroot SecureAnywhere Business – Endpoint Protection is the only solution on this list that is cloud-based only. Some of the others offer a cloud-based service option, but Webroot is the only one that does not offer an on-premise system. However, Webroot is still one of the most impressive applications in the list. The dashboard gives admins a quick overview of their enterprise, endpoint details can be quickly checked, and policies, reports, and logs can be easily viewed. On top of that, though, is the client: it installs in seconds (literally about 6-8 seconds for me) and scans in less than two minutes (1 minute, 42 seconds for my test system). Also, Webroot claims that their client software will run alongside any other security software without conflict. The main disadvantage of this system is its cloud-based nature – company’s deploying Webroot may have limited Internet bandwidth or security concerns with cloud software.

Read the whole article and the other 4 products listed here!

And you can also read my previous blog post about my little review of Webroot here.

//Richard

1st Test of Webroot SecureAnywhere – #Webroot, #SecureAnywhere, #BYOD – via @WeCloud

February 12, 2013 2 comments

It’s not very often that I test endpoint protection, antivirus or antimalware software. But tonight I started to have a look at Webroot and I must say that I’m really liking it!

There are some parts in particular that I like about it:

  1. It’s “cloud” based, so you don’t need your own costly infrastructure! 
  2. It takes seconds to deploy to a new Windows instance
  3. It scanned the XenDesktop controller that I installed  it on in 42 SECONDS! Wow! That’s amazing! 😀
    Scan_Time_42_seconds_wow
  4. The footprint is close to NOTHING!
  5. The installer is just a couple of MB!!
  6. It fits into the BYOD model

First of I just started a new trial, which was really easy! Just log on to the webpage and register, then after entering your info you’re all set and ready do deploy your “agents”.

My first thought was that this is really great for environments where you’d like low footprint, quick installation and low maintenance efforts of your antivirus software. And the way that Webroot does the scanning of the files etc. is so great and makes the software so quick and neat!

This must be perfect for XenDesktop and XenApp environments is my thought!! I’ll try it our more and will let you know! And why not provide this as an option in your BYOD program?

Here are some reviews that I was given by WeCloud, and they pretty much (or actually more) confirm that this is some good software!

PC Mag Review –  SecureAnywhere Antivirus
“Installer and program are incredibly tiny”
“Perfect score in my malware-blocking test”
 Read the review here!
 V3 Test & Review – Secure Anywhere

“Easy-to-use and excellently-designed malware protection with powerful central management and deployment features, and which should appeal to a wide range of businesses”. 
Read the review here!

AV Wars (RescuTechs LLC)
“No antivirus program we tested performed better at detection and removal of rootkits and scareware.”
Read the review here!

AV Test (Independent IT-Security Institute)
“100% Protection against 0-day malware attacks, inclusive of web and e-mail threats (Real-World Testing)” 
Read the review here!

//Richard

#Microsoft and Others Fail Antivirus Test – #ForeFront, #FEP, #AV

January 22, 2013 Leave a comment

Microsoft is still behind the competition…

How many of you out there are using ForeFront Endpoint Protection (FEP) to secure your clients/servers?

Below is a good article from Neil J. Rubenking about the latest (Nov/DEc 2012) report from AV-Test:

AV-Test.org

Based in Magdeburg, Germany, independent lab AV-Test evaluates and rates antivirus products on a variety of different criteria. Every couple of months the researchers summarize their testing and report on which products achieved certification. In the latest such report, several vendors failed to make the grade.

One of the many individual tests involved in AV-Test certification measures how well products stand up to zero-day attacks—viruses or other threats so new that no antivirus signature exists. AV-Test CEO Andreas Marx noted that the 25 consumer products in the current test averaged 92 percent detection of zero-day attacks. “This means,” said Marx “that one out of ten malware attacks succeeded.” He also pointed out that while the products averaged 91 percent cleanup of existing infections, many didn’t remove all traces. “Only 60% could be put back in a condition similar to the pre-infection state,” Marx observed.

Certification Failed
Products can earn six points each for repair of existing malware infestations, protection against new attacks, and overall usability. Here usability means the product doesn’t slow system performance and doesn’t falsely report valid programs or activities as malicious. In order to receive certification, a product must earn a total of 11 points.

Just as in the previous testMicrosoft didn’t make the cut, though with ten points it came close. PC Tools also failed with ten points.

The big loser this time around was AhnLab. In the previous test AhnLab squeaked by with 11 points. The latest test saw that score drop to 8.5 points, well below the certification cutof…

Continue reading here!

//Richard

Magic Quadrant for Endpoint Protection Platforms – #Gartner, #EPP via @rspruijt

January 14, 2013 1 comment

Magic Quadrant for Endpoint Protection Platforms

 
2 January 2013 ID:G00239869
Analyst(s): Peter Firstbrook, John Girard, Neil MacDonald

VIEW SUMMARY

The endpoint protection platform provides a collection of security utilities to protect PCs and tablets. Vendors in this market compete on the quality of their protection capabilities, the depth and breadth of features, and the ease of administration.

Market Definition/Description

The enterprise endpoint protection platform (EPP) market is a composite market primarily made up of collections of products. These include:

  • Anti-malware
  • Anti-spyware
  • Personal firewalls
  • Host-based intrusion prevention
  • Port and device control
  • Full-disk and file encryption, also known as mobile data protection
  • Endpoint data loss prevention (DLP)
  • Vulnerability assessment
  • Application control (see Note 1)
  • Mobile device management (MDM)

These products and features are typically centrally managed and ideally integrated by shared policies.

DLP, MDM and vulnerability assessment are also evaluated in their own Magic Quadrant or MarketScope analyses. Longer term, portions of these markets will get subsumed by the EPP market, as the personal firewall, host intrusion prevention, device control and anti-spyware markets have in the past. EPP suites are a logical place for convergence of these functions. Indeed, 53% of organizations in a recent Gartner survey1 already use a single vendor for several of these functions, or are actively consolidating products. In particular, mobile data protection is the leading complement to EPP and purchasing decisions regarding the two products are increasingly made together. For most organizations, selecting a mobile data protection system from their incumbent EPP vendors will meet their requirements.

In 2012, the large enterprise EPP market is still dominated by Symantec, McAfee and Trend Micro, which together represent approximately 68% of the total revenue of Magic Quadrant participants. Sophos and Kaspersky Lab are the two other global leaders that are competitive across multiple functions and geographies, and push the combined Leaders quadrant market share to 85%. Despite the introduction of new players, the displacement of incumbents is still a significant challenge in the large enterprise market. The biggest impact of the Magic Quadrant Challengers and Visionaries is to push the dominant market players to invest in new features and functionality (sometimes via acquisitions) to stay ahead, and to keep pricing rational. In the less demanding small and midsize market, competition is more intense. A number of Niche Player solutions are dominant in specific regions.

The total EPP revenue of the Magic Quadrant participants at year-end 2011 was roughly $2.8 billion, up 4% from 2010. We attribute this growth primarily to increased buying of more-expensive suites, offset by lower prices for low-end malware-only solutions. Consequently, EPP revenue growth is more a result of an inflow of revenue from other markets. We anticipate that growth will continue to be in the low single digits in 2013.

Microsoft is the best vendor in a position to challenge the incumbent Leaders, primarily due to attractive pricing in its enterprise agreements. Approximately one-third of enterprise buyers1 indicate they are actively considering Microsoft or plan to do so during their next renewal periods. However, Microsoft’s slow development, the lack of a single unified security management interface and mediocre test results will temper its adoption. Longer term, we believe that increased displacement of Windows endpoints with application-controlled OSs (such as Microsoft WinRT and Apple’s iOS and OS X Mountain Lion) is the biggest market threat. These solutions shift the value proposition of EPP solutions from traditional anti-malware to MDM and data protection capabilities.

Magic Quadrant

Figure 1. Magic Quadrant for Endpoint Protection Platforms
Figure 1.Magic Quadrant for Endpoint Protection Platforms

 
 

Source: Gartner (January 2013)

Vendor Strengths and Cautions

Arkoon Network Security

Arkoon Network Security’s StormShield EPP solution (formerly offered by SkyRecon Systems) is designed as a seamless integrated EPP with a focus on behavioral protection. Arkoon’s Ability to Execute score is hampered by its relatively small market share and limited geographic presence, as well as its still-maturing management capabilities….

Continue reading here!

//Richard

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