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Posts Tagged ‘ICA’

Bug in Citrix Receiver 13 for Linux – cannot connect with multiple STAs – @CitrixSupport, @CitrixReceiver, #Citrix

Ok, we’ve had some issues with Citrix Receiver version 13 for Linux.. and it’s not just ONE issue. I found one that I thought I just have to share… so it’s lab Saturday for me at the office in a true geek manner with two XenClients and my favourite MacBook!

Bugg_finding_geek_Saturday

I guess that some of you have tried the Linux Receiver and knows how hard it is to get working, especially on a 64-bit distribution of Linux like Ubuntu 12.04 LTS och 13.10 LTS.

If you follow these instructions you can get it onto the device and then login through a browser (local Receiver UI may still not be full functioning!)..

https://help.ubuntu.com/community/CitrixICAClientHowTo

What I’m about to show you is that it’s not just only getting Receiver on the device and ensuring that the SSL certificates are trusted. You then have to be able to use it as well externally through a NetScaler Gateway (NSG) into StoreFront and your XenApp/XenDesktop VDA’s.

Just assume that you have a production environment that consists of a NetScaler Gateway and a StoreFront server, if you then in StoreFront have configured your NetScaler Gateway correctly and the appropriate STA configuration (with MULTIPLE STA’s) then you will notice that you can’t launch a session.

BTW, the recommendation from Citrix is to use multiple STA’s, right! See this from edocs:

For all deployments, if you are making resources provided by XenDesktop, XenApp, or VDI-in-a-Box available in the store, list on the Secure Ticket Authority (STA) page URLs for servers running the STA. Add URLs for multiple STAs to enable fault tolerance, listing the servers in order of priority to set the failover sequence. If you configured a grid-wide virtual IP address for your VDI-in-a-Box deployment, you need only specify this address to enable fault tolerance.

Important: VDI-in-a-Box STA URLs must be entered in the form https://serveraddress/dt/sta in the Add Secure Ticket Authority URL dialog box, where serveraddress is the FQDN or IP address of the VDI-in-a-Box server, or the grid-wide virtual IP address.

The STA is hosted on XenDesktop, XenApp, and VDI-in-a-Box servers and issues session tickets in response to connection requests. These session tickets form the basis of authentication and authorization for access to XenDesktop, XenApp, and VDI-in-a-Box resources.

If you want XenDesktop, XenApp, and VDI-in-a-Box to keep disconnected sessions open while Citrix Receiver attempts to reconnect automatically, select theEnable session reliability check box. If you configured multiple STAs and want to ensure that session reliability is always available, select the Request tickets from two STAs, where available check box. Read more…

#XenMobile on Android and MicroVPN issue unless you really synch Worx releases…

February 26, 2014 Leave a comment

Hi,

If you’ve worked with XenMobile and especially the AppController to deploy WorxMail and WorxWeb you know that these establish  a MicroVPN tunnel to reach internal resources when needed.

One thing that I noted today was that when you upgrade your AppController and NetScalers and people also upgrade their Worx Home app on Android you can run into an issue unless you upgrade and align your Worx Home and WorxWeb apps.

The new Worx Home 8.6.1 on Android requires that you run WorxWeb 1.3.3 from Citrix, otherwise the MicroVPN tunnel won’t be established and you won’t reach your internal resources through it.

So it’s more important than ever to ensure that you try your NetScaler, AppController and Worx apps and align their releases.. once they work then you see this great progress and tunnel being established.

Android_MicroVPN_tunnel_established

It would be nice to get a good table of which versions of each product/component that you should run and which ones that can support all use cases like; XenMobile , ShareFile on prem, ICA/HDX proxy, SSL VPN and SmartAccess for RfW and proxy! I’ve not yet found one combination that delivers everything. 😉

Happy XenMobile’ing!

//Richard

#Netscaler Insight and Integration with #XenDesktop Director – via @msandbu

November 15, 2013 Leave a comment

Great blog post by Marius! 🙂

This is another one of Citrix hidden gems, Netscaler Insight. This product has been available from Citrix some time now, but with the latest update in became alot more useful. Insight is an virtual applance from Citrix which gathers AppFlow data and statistics from Netscaler to show performance data, kinda like old Edgesight. (NOTE: In order to use this functionality against Netscaler it requires atleast Netscaler Enterprise or Platinum)

Insight has two specific functions, called Web Insight and HDX insight.
Web Insight shows traffic related to web-traffic, for instance how many users, what ip-adresses, what kind of content etc. 
HDX Insight is related to Access Gateway functionality of Citrix to show for instance how many users have accessed the solution, what kind of applications have they used, what kind of latency did the clients have to the netscaler etc.

You can download this VPX from mycitrix under Netscaler downloads, important to note as of now it is only supported on Vmware and XenServer (They haven’t mentioned any support coming for Hyper-V but I’m guessing its coming.

The setup is pretty simple like a regular Netscaler we need to define an IP-address and subnet mask (Note that the VPX does not require an license since it will only gather data from Netscaler appliances that have a platform license and it does not work on regular Netscaler gateways)

After we have setup the Insight VPX we can access it via web-gui, the username and password here is the same as Netscaler nsroot & nsroot

image

After this is setup we need to enable the insight features, we can start by setting up HDX insight, here we need to define a expression that allows all Gateway traffic to be gathered. 
Here we just need to enable VPN equals true. We can also add mulitple Netscalers here, if you have a cluster or HA setup we need to add both nodes.

image

After we have added the node, just choose configure on the node and choose VPN from the list and choose expression true.

Read more…

Upgrading to #Citrix #Receiver for #Windows – why and how?

This is something that all Citrix admins should read! How many questions don’t U get about which version of the client to use and why etc?

This document describes the various versions of Receivers for Windows, lists the reasons for upgrading, and recommends best practices for upgrading to the latest version of Receiver based on specific circumstances.

Note: The Online Plug-in 12.x will reach end of its maintenance in March 2013. Customers using Online Plug-in with XenApp 5, XenApp 6.x, XenDesktop 4.x, or XenDesktop 5.x must upgrade to the latest version of Receiver for Windows 3.X prior to that date where practical.

Citrix Receiver is the latest Citrix software you install on Windows end points to gain access to virtualized apps and desktops. It is also regularly installed on virtual desktops to enable access to virtualized apps.

The name of Citrix client software and the built-in functions are changed over the years. The clients in common use today are the Online Plug-in for Windows 12.X and the Receiver for Windows 3.X.

Where the Online Plug-in for Windows 12.X provided Web and PNAgent support, Receiver for Windows 3.X provides additional support. It can be configured for self-service access to applications, VPN-less remote access, single sign-on the Windows, Web, and SaaS applications, and has a built-in method to check for updates.

Both the Online Plug-in and Receiver have two versions.

  • The Online Plug-in Web is used solely for Web access to applications and the Online Plug-in (Full) supports Web access as well as PNA Services. The Full version supported SSO, Smart Cards, and access to apps through the Start menu 
    The standard Receiver for Windows, CitrixReceiver.exe, can be considered is a complete replacement for the Online Plug-in Web and largely a replacement for the Online Plug-in (Full). It can be used for web access. It can be configured to access PNA Services. And it can also be used with the latest versions of StoreFront, CloudGateway (App Controller), and Access Gateway to provide a rich set of services. It contains the latest, multithread, multi-stream HDX engine.

  • The CitrixReceiverEnterprise.exe version essentially…

Continue reading here!

//Richard

#Citrix Knowledge Center Top 10 – March 2013

Citrix Support is focused on ensuring Customer and Partner satisfaction with our products.

One of our initiatives is to increase the ability of our Partners and Customers to leverage self-service avenues via our Knowledge Center.

Find below the Citrix Knowledge Center Top 10 for March 2013.

Top 10 Technical Articles

Article Number Article Title
CTX129229 Recommended Hotfixes for XenApp 6.0 and Later on Windows Server 2008 R2
CTX129082 Application Launch Fails with Web Interface using Internet Explorer 9
CTX804493 Users Prompted to Download ICA File, Launch.ica, Instead of Launching the Connection
CTX132875 Citrix Receiver Error 2320
CTX105793 Error: Cannot connect to the Citrix server. Protocol Driver Error
CTX127030 Citrix Guidelines for Antivirus Software Configuration
CTX115637 Citrix Multi-Monitor Configuration Settings and Reference
CTX133997 Citrix Receiver 3.x – Issues Fixed in This Release
CTX325140 Manually and Safely Removing Files after Uninstalling the Receiver for Windows
CTX101644 Seamless Configuration Settings

 

Top 10 Whitepapers

Article Number Article Title
CTX131577 XenApp 6.x (Windows 2008 R2) – Optimization Guide
CTX132799 XenDesktop and XenApp Best Practices
CTX101997 Citrix Secure Gateway Secure Ticket Authority Frequently Asked Questions
CTX136546 Citrix Virtual Desktop Handbook 5.x
CTX136547 StoreFront Planning Guide
CTX133185 Citrix CloudGateway Express 2.0 – Implementation Guide
CTX129761 XenApp Planning Guide – Virtualization Best Practices
CTX134081 Planning Guide – Citrix XenApp and XenDesktop Policies
CTX130888 Technical Guide for Upgrading/Migrating to XenApp 6.5
CTX122978 XenServer: Understanding Snapshots

 

Top 10 Hotfixes

Article Number Article Title
CTX136714 Hotfix XS61E016 – For XenServer 6.1.0
CTX132122 Hotfix Rollup Pack 1 for Citrix XenApp 6.5 for Microsoft Windows Server 2008 R2
CTX126653 Citrix Online Plug-in 12.1.44 for Windows with Internet Explorer 9 Support
CTX136483 Hotfix XS61E014 – For XenServer 6.1.0
CTX133882 Hotfix Rollup Pack 2 for Citrix XenApp 6 for Microsoft Windows Server 2008 R2
CTX133066 12.3 Online Plug-In – Issues Fixed in This Release
CTX136253 Hotfix XS61E010 – For XenServer 6.1.0
CTX136482 Hotfix XS61E013 – For XenServer 6.1.0
CTX136085 Hotfix XA650R01W2K8R2X64061 – For Citrix XenApp 6.5
CTX136674 Hotfix XS61E012 – For XenServer 6.1.0

 

Top 10 Presentations

Article Number Article Title
CTX135521 TechEdge Barcelona 2012 PowerPoint and Video Presentations – Reference List
CTX129669 TechEdge 2011 – Overview of XenServer Distributed Virtual Switch/Controller
CTX121090 Planning and implementing a Provisioning Server high availability (HA) solution
CTX133375 TechEdge 2012 PowerPoint and Video Presentations – Reference List
CTX135356 TechEdge Barcelona 2012 – Understanding and Troubleshooting ICA Session Initialisation
CTX135358 TechEdge Barcelona 2012 – XenDesktop Advanced Troubleshooting
CTX133374 TechEdge 2012 – Monitoring your NetScaler Traffic with AppFlow
CTX135361 Troubleshooting Tools: How to Isolate and Resolve Issues in your XA and XD Env Rapidly
CTX135360 TechEdge Barcelona 2012 – Planning, Implementing and Troubleshooting PVS 6.x
CTX135357 TechEdge Barcelona 2012 – Implementing and Troubleshooting SF and Rec for Windows

Top 10 Tools

Article Number Article Title
CTX122536 Citrix Quick Launch
CTX135075 Citrix Diagnostics Toolkit – 64bit Edition
CTX130147 Citrix Scout
CTX111961 CDFControl
CTX106226 Repair Clipboard Chain 2.0.1
CTX109374 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX124406 StressPrinters 1.3.2 for 32-bit and 64-bit Platforms
CTX113472 Citrix ICA File Creator
CTX123278 XDPing Tool

Continue reading here!

//Richard

What’s new with Access Gateway MAC Plug-in release 2.1.4 – #Citrix, #AG, #Receiver

January 14, 2013 Leave a comment

Another great blog post from Prashant! You rock! 😉

The new Citrix Access Gateway Appliance release 10.0.71.6014.e brings along with it the new MAC plug-in release 2.1.4. MAC OS, along with Microsoft Windows, are the two main desktop platforms supported by Citrix Access Gateway for full SSL Tunnel. The AG plug-in is most commonly used in tandem with Citrix Receiver, to provide access to your virtual applications and desktops, provided by XenApp & XenDesktop respectively. The Receiver and AG plug-in also work together to provide end users access to intranet web and SaaS resources via Citrix CloudGateway.

The new 2.1.4 plug-in brings the following new enhancements for Citrix Receiver users:

  1. Seamless Desktop Receiver experience: With this release of Access Gateway plug-in, end users will no longer have to sign into the plug-ins as a manual step, to access apps / sites that require a full SSL tunnel. Receivers automatically launch a SSL VPN session via Access Gateway as needed. Result is – end user just deals with Citrix Receiver and Receiver internally (and automatically) deals with Access Gateway on user’s behalf.
  2. EPA with ICAProxy / CVPN: Receivers can now seamlessly launch AG plug-ins to connect to an Access Gateway vServer configured with End Point Analysis policies, in ICAProxy and CVPN modes as well. Earlier, this was supported only for Full Tunnel access.
  3. ….

Continue reading here!

//Richard

NetScaler MPX vs. SDX dilemma

October 3, 2012 9 comments

Hi again!

Ok, I may be totally off and wrong here but I see a bit of a problem with the Citrix product packaging and offering around the whole NetScaler product.

I love the fact that the product is available as virtual appliances (VPX) and physical appliances (MPX) and the lovely “mix-product” which is the SDX platform. The SDX is a lovely addition and I see so many reasons for why you want to go towards that platform, so bear with me.

The NetScaler product itself is a great product and the feature set it rich! It’s definitely rich in terms of what features it offers from the same appliance! Some of the marketing of the product against competitors is that you can do it all (GSLB, LB, SSL offloading, SSL VPN, Application Firewall, ICA/HDX proxy etc.) on one appliance instead of purchasing several. Have a look at the editions of the product and the rich feature offering;

NetScaler Features

But I must challenge this whole idea of putting all features/capabilities on one appliance! What if you decide to build a service on the NetScaler product and decide to provide these capabilities;

  • Access Gateway
    • Network Connect (SSL VPN access)
    • Network Proxy (ICA/HDX proxying)
  • End-to-end Web Security (AAA etc.)
  • Load Balancing (LB, GSLB)

So imagine that if for some reason you need a new version of the NetScaler appliance or if Citrix provides a fix for a bug/issue that is related to one of the capabilities. Then you have to stop your whole service delivery of all of them just to apply a patch/update targeted for one of them. Is that good from an incident, problem, change management point of view? I guess that’s why I like the SDX platform where I then can put the capabilities on different VPX instances on the same SDX HW platform.

This then also leads you to the whole cost of the service if you also like this idea of separation of duties, how much does the SDX cost and what does the VPX instances cost (they are purchased in bundles of 5 where 5 is included with the SDX purchase). And except for the cost of the HW, SW and SA you have the complexity that you have to select which of the SDX platforms to choose (see a more detailed NetScaler Datasheet here). And this is the biggest issue as I see it! I’d like to recommend the SDX platform to more customers than the enterprise segment. But then you have an issue, the SDX platforms starts on the 11 500 appliance.

Why doesn’t Citrix offer the SDX model on the smaller appliances?? I’d like to understand that because I think that most customers out there will not require that much throughput or CCU etc that the 11 500 delivers….

And there are more reasons to why you would like an SDX model other than separation of duties.. but more on that in another post.

Cheers!

//Richard

Lync 2013 client preview for VDI/Hosted Virtual Desktop environments

September 20, 2012 1 comment

This is an update in the right direction for getting all Lync features to work in a hosted environment! But where are we on this topic of getting the collaboration features etc. to our end-users in a good way to the “Any Device” and “Anywhere” or BYOD if that’s what you wanna call it?

Before there has been a lot of issues with running Lync and what’s supported feature-wise depending on where you ran Lync, what protocol you where accessing it over and how Lync was presented (either as published desktop or as a published app). And this had it’s challenges for companies that for instance wanted to go to a BYOD model where the end-point device the user was sitting on wsn’t managed and didn’t allowed Lync to be installed and where those users then were relying on their XenApp or XenDesktop environment. And then there are features that aren’t supported or let’s say; didn’t work that well and really loaded the host server.

The table below is from a great Microsoft blog post by Jesper Osgaard where he compares the features of Lync in a virtualized environment;

What did Citrix do about it? Well first they released the HDX Realtime Optimization Pack for Microsoft Lync to address these issues and to ensure improved Lync functionality. And I must give Citrix credit for adding support for Linux directly!

Read more…

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