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Heads Up – issues with Access Gateway Plug-in for Mac OS X Version 2.1.4 – #Citrix, #NetScaler
Well, I guess that you’ve already read all the good things about the new capabilities of the newer Access Gateway plug-in, Receiver and Access Gateway Enterprise that together with StoreFront will add additional features and functions that haven’t existed before. It’s now built to work together with the Receiver on the Windows and Mac OS X platforms and promises a lot by various blog posts from Citrix and others (incl. myself).
Here is an example of what it can (should) do: What’s new with Access Gateway MAC Plug-in release 2.1.4
But is the Access Gateway Plug-in that great? Well, before you plan to implement version 2.1.4 on OS X and especially if you want to leverage the SSL VPN functionality and host checks (EPA) then read the Important notes and Known issues for this release:
Important Notes About This Release:
- The Access Gateway Plug-in for Mac OS X Version 2.1.4 supports Citrix Receiver Version 11.7
- Import the secure certificate for Access Gateway into the Keychain on the Mac OS X computer.
- The Access Gateway Plug-in for Mac OS X Version 2.1.2 and earlier versions are not supported on Mac OS X Version 10.8.
- Endpoint analysis scans for antivirus, personal firewalls, antispam, Internet security, and EPAFactory scans are not supported for Mac OS X.
- Client certificate authentication is not supported for Mac OS X.
First of all I’d say that these notes are not that great if you ask me! Why do I have to add the cert into the Mac Keychain? Why doesn’t the plug-in support the more “advanced” host checks like personal firewalls, certificates etc.?
Wait, it get even worse!! And before you go to the whole list I’d highlight these top ones that I’m kind of surprised about:
- It doesn’t support LAN access
- Upgrading doesn’t work
- Doesn’t apply proxy settings configured in session profile
- It doesn’t support SAN certificates
- Users cannot start the Access Gateway plug-in if the Receiver is already started, you first have to shut down the Receiver
Here you see the full Known Issues list for this release:
- When users disable wireless on a Mac OS X computer and connect by using a 3G card, the Access Gateway Plug-in does not upgrade automatically through Citrix Receiver. If users select Check for Updates to upgrade the plug-in, the upgrade fails and users receive the error message “Updates are currently not available.” [#45881]
- If you run stress traffic for HTTP, HTTPS, and DNS simultaneously, the Access Gateway Plug-in fails. [#46348]
- When users disable wireless on a Mac OS X computer and connect by using a Vodafone Mobile Broadband Model K3570-Z HSDPA USB 3G stick, the Access Gateway plug-in does not tunnel traffic. [#256441]
- If you configure an endpoint analysis policy and also enable the client choices page and proxy servers in a session profile, occasionally a blank choices page appears after users log on. When you disable the choices page in the session profile, the choices page appears correctly. [#316331]
- If users connect to Access Gateway with the Access Gateway Plug-in for Mac OS X and then run ping with a payload of 1450 bytes, the plug-in fails to receive the ICMP reply. [#321486] Read more…
What’s new with Access Gateway MAC Plug-in release 2.1.4 – #Citrix, #AG, #Receiver
Another great blog post from Prashant! You rock! 😉
The new Citrix Access Gateway Appliance release 10.0.71.6014.e brings along with it the new MAC plug-in release 2.1.4. MAC OS, along with Microsoft Windows, are the two main desktop platforms supported by Citrix Access Gateway for full SSL Tunnel. The AG plug-in is most commonly used in tandem with Citrix Receiver, to provide access to your virtual applications and desktops, provided by XenApp & XenDesktop respectively. The Receiver and AG plug-in also work together to provide end users access to intranet web and SaaS resources via Citrix CloudGateway.
The new 2.1.4 plug-in brings the following new enhancements for Citrix Receiver users:
- Seamless Desktop Receiver experience: With this release of Access Gateway plug-in, end users will no longer have to sign into the plug-ins as a manual step, to access apps / sites that require a full SSL tunnel. Receivers automatically launch a SSL VPN session via Access Gateway as needed. Result is – end user just deals with Citrix Receiver and Receiver internally (and automatically) deals with Access Gateway on user’s behalf.
- EPA with ICAProxy / CVPN: Receivers can now seamlessly launch AG plug-ins to connect to an Access Gateway vServer configured with End Point Analysis policies, in ICAProxy and CVPN modes as well. Earlier, this was supported only for Full Tunnel access.
- ….
Continue reading here!
//Richard