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Posts Tagged ‘troubleshooting’

#Citrix #ShareFile StorageZone Controller logs – #BYOD

January 23, 2014 Leave a comment

This is great blog post by Dan about where to find that little extra info when you’re having issues with StorageZone controllers!

Citrix ShareFile StorageZone Controller logs

When troubleshooting issues with the Citrix ShareFile StorageZone Controller the first place to look will be on the Monitoring page of the StorageZone Controller configuration page. If there are items in red on that page I’d next recommend looking in the logs for more details information.

StorageZone Controller Monitoring page

The logs for the StorageZone Controller are located by default at c:\inetpub\wwwroot\Citrix\StorageCenter\SC\logs.

Within this directory multiple logfiles exist. The main ones you should check are:

  • cfgsrv_%date%.txt – StorageZone configuration logs
  • sc_%date%.txt – ShareFile StorageZone “ShareFile Data” logs
  • CIFS_%date%.txt – ShareFile StorageZone Connectors for Network File Shares logs
  • sharepoint_%date%.txt – ShareFile StorageZone Connectors for SharePoint logs

You can enable extended logging for…

Continue reading here!

//Richard

Free eBook – Secrets of the #Citrix Support Ninjas – #XenApp, #XenDesktop, #NetScaler

January 14, 2013 Leave a comment

Secrets of the Citrix Support Ninjas

Insider troubleshooting tips for administrators
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Nobody knows Citrix better than the mysterious ninjas who work the Citrix Support centers. 

So we decided to pick their brains and gather a bunch of ‘power tips’ to help administrators like you run better Citrix environments. 

The result is this free eBook: Secrets of the Support Ninjas. 

It’s a quick, easy-to-browse collection of insider tips and tricks from the people who know best – organized by four products: XenApp, XenDesktop, XenServer and NetScaler. 

If you only take away a single tip to help you run your environment, it’ll be well worth the download…

Download here!

//Richard

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