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Posts Tagged ‘closes’
Mac Receiver Launches Application and Closes Abruptly – #Citrix, #Receiver
February 4, 2013
2 comments
Ok, had a bit of a “challenge” today with my little Receiver 11.7 on my Macbook Air…. the darn thing just “vanished” after the XenApp/XenDesktop session was shown for about half a second…
And the solution was the following:
Symptoms
User is unable to login from a MacBook using the Citrix Receiver for Mac. The session launches and eventually disappears without any error message.
Cause
Since the Mac devices do not have a registry like Windows devices, a license needs to be issued to the client devices name. If the device does not have a name then it cannot be issued a license. It attempts to assign a license to a null value, which it cannot do and hence the session drops.
Resolution
- Find the System Preferences Icon on the toolbar.
- Open the Sharing folder in the System Preferences options.
The IT Melting Pot! 