Home > All, Citrix, Receiver > Mac Receiver Launches Application and Closes Abruptly – #Citrix, #Receiver

Mac Receiver Launches Application and Closes Abruptly – #Citrix, #Receiver

Ok, had a bit of a “challenge” today with my little Receiver 11.7 on my Macbook Air…. the darn thing just “vanished” after the XenApp/XenDesktop session was shown for about half a second…

And the solution was the following:

Symptoms

User is unable to login from a MacBook using the Citrix Receiver for Mac. The session launches and eventually disappears without any error message.

Cause

Since the Mac devices do not have a registry like Windows devices, a license needs to be issued to the client devices name. If the device does not have a name then it cannot be issued a license. It attempts to assign a license to a null value, which it cannot do and hence the session drops.

Resolution

  • Find the System Preferences Icon on the toolbar.

  • Open the Sharing folder in the System Preferences options.

  • Check the Computer Name field. If it…

Continue reading here!

//Richard

  1. June 6, 2014 at 15:51

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  1. May 9, 2014 at 17:30

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